Return/Exchange Policy
**Return and Refund Policy:**
Thank you for shopping at The SINERGY Project. We appreciate your support of our events and products. Please read this policy carefully to ensure you understand your rights and responsibilities regarding returns and refunds.
**Returns:**
- We accept returns within 30 days of the original purchase date.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- You must provide proof of purchase, such as a receipt or order number, to initiate a return.
- Customers are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.
**Refunds:**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
- Shipping costs are non-refundable unless the return is due to a mistake on our part or a defective product.
- Refunds for events or tickets are subject to the specific terms and conditions outlined for each event.
**Contact Us:**
If you have any questions about our return and refund policy, please contact us at [email address] or through our website's contact form.
**Changes to This Policy:**
We reserve the right to modify or update this return and refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
Last updated: [Date]
Thank you for shopping at The SINERGY Project. We appreciate your support of our events and products. Please read this policy carefully to ensure you understand your rights and responsibilities regarding returns and refunds.
**Returns:**
- We accept returns within 30 days of the original purchase date.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- You must provide proof of purchase, such as a receipt or order number, to initiate a return.
- Customers are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.
**Refunds:**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
- Shipping costs are non-refundable unless the return is due to a mistake on our part or a defective product.
- Refunds for events or tickets are subject to the specific terms and conditions outlined for each event.
**Contact Us:**
If you have any questions about our return and refund policy, please contact us at [email address] or through our website's contact form.
**Changes to This Policy:**
We reserve the right to modify or update this return and refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
Last updated: [Date]
